NSF Review of Qubicles Finds it “Excellent” and “Superior” Application of Blockchain for the Real World

The global contact center industry is $322B with over 3M employees in the United States alone. Qubicles is disrupting the norm in this industry by bringing revolutionary solutions based on blockchain technology powered by Telos.

Qubicles is launching a blockchain-based distributed customer service, sales and support networkthat will provide cost-effective customer service, sales and support to businesses of all sizes.

We are creating a distributed network of contact center services, or an “Uber” for call centers. The business model embraces a gig economy and work-from-home culture for the contact center industry.

This couldn’t be more timely. Working from home is a new normal for many across the globe. As the COVID-19 pandemic continues, the work-from-home situation may be a more permanent, accepted solution as we look to the future.

A significant, real benefit of Qubicles is in savings over conventional call center software, where idle time can cost a contact center hundreds of thousands of dollars per year.

Agents in contact centers on average spend 25% of their time idle, not interacting with customers. Qubicles, in a game changing move, is looking to create the ability for contact centers to lease that time and turn it into a profit center.

In a recent due diligence review with America’s Seed Fund Powered by the National Science Foundation, numerous strengths in the Qubicles novel business model and implementation focuses were found labeling it an “excellent” and “superior” application of blockchain for the real world. See some of the comments from the due diligence review below:

“In a pandemic impacted world, this is a timely option for work from home careers and supplemental income.”

“Well defined customer base.”

“Well-defined competition and technology superiority.”

“Allowing redistribution of call center labor based on idleness and need is interesting.”

“An excellent track record on software development.”

“The gamified environment around awards and the Qubicle token is a clever way to incentivize good performance.”

As for overall, one reviewer noted, “This is a clever spin on customer service that has a real opportunity to take hold.”

Well, yes, we agree.

We hope you join us for this journey as we usher in a new era for the contact center world, one that is powered by Qubicles and our patent-pending blockchain technology.

Visit www.qubicles.io to create your free account today.